Creativity. Abilities. Commitment.
Young engineer with distinct experience in management, technology enthusiast, Tony Stark great fan.
Hello, my name is Filip Rozanski. I'm a young enterpreneur specialising in service management.
Thank You for visiting my site. By exploring it you would find many interesting information, about me, my skills and my view on what we can achieve together.
Here is where I gained my skills
Cognifide October 2017 - Current
After promotion to Junior Service Coordinator I took over additional accounts and internal tasks. I became responsible for managing department resourcing and introduction of new password management tool.
Cognifide July 2017 - September 2017
During second internship at Cognifide I became responsible for three commercial accounts and our own website. While managing customers' services on my own I had to negotiate new contracts, create offers and quotes, manage customers' expectations and define priorities with the technical team and other service coordinators. I had a chance to take part in my first handover process. I was also involved in decission making process on how the department is being managed.
Cognifide July 2016 - September 2016
During my first internship at Cognifide I was working in Service Operations Team as Service Coordinator supporting my colleagues in day to day activities across different accounts.. My goal for this internship was to get basis on customer facing communication and get service focused mindset. I also learnt basics of ITIL During my work for Cognifide I took part in metings with customer representatives, planned maintanance actions, served as a first point of contact and distributed tasks across technical teams. One of my resposibiities was to create new workflows to use within our JIRA projects. I had to leave Cognifide at the end of summer to continue studies at university.
Intel Technology Poland July 2015 - February 2016
At Intel I worked in team responsible for developing solutions for cloud storage. I had great chance to see how such big companies work from the inside. I got to know what are key concepts of SaaS, SDI and IaaS approaches. I saw how to manage data center with use of the newest available technologies as well as how to create and manage frequently changing teams.
Atrem S.A. October 2014 - June 2015
At Atrem I was part of team developing web application. I used following technologies: Java 7 EE, Wildfly, vaadin, IBM RTC. I’ve also helped in organizing internship programme.
Council of Students' Research Groups August 2016 - July 2017
I was chosen to led one of the greatest students' organization at my university. My job was to control work of whole organization, create structures which will allow uscooperate in the most efficent way, ensure that all of our members are well motivated and know what (and why) they're doing, as well as take good care of developing their skills. I was also supervisor to all project coordinators and Vice-presidents who ran their sections. Thanks to this job I was able to learn a lot about managing people, negotiating contracts with interior and exterior parties, motivating people, running PM office and working in team of extraordinary people.
Council of Students' Research Groups December 2015 - August 2016
I was a Board Member at Council of Students' Research Groups. Through those few years we created at Poznan University of Technology a community of students who are making extraordinary and successful projects. A part of my responsibilities was to provide project management tools to help run our organization and other associated with us student circles.
WSB University Marz 2018 - current
Poznan University of Technology October 2013 - February 2017